Last college moving post, I promise.
If you have ever schlepped a kid and their stuff you will love this one. And if you have ever had to track a package you will love it even more. I touch on this in my post at Mid-Century Modern Moms but here is the full story with the outcome. (BTW, my Wednesday post there was moved to Thursday this week)
First, yes, we did actually send 21 lbs. of shoes to Madison. AND she is only a size 6 so that is 21 lbs. of tiny shoes. We are thinking of changing her name to Emelda.
The package was ‘lost’ by UPS. After being not so nice to the rep on the phone about the incorrect address they ‘claimed’ we wrote on the package, we find out from her friends that it was, in fact the incorrect address. Ah, what is a few digits amongst shippers? Having to call UPS back on the 800# what is the shot I would get the SAME rep? Yes, that was a little embarrassing. Nonetheless, he BS’d ‘assured’ me this was being handled and would be delivered on Tuesday.
Fast forward to Monday, I track it online and find this:
Yeh, well ok. WTF!
Note each time they talk about the incorrect friggin’ street number signifies each time I was on the phone with these idiots and…
you guessed it, nothing happened.
Finally, the least of the incompetents ‘regional facility agent’ called to tell me that this was handled and would be delivered this afternoon. The best part of our little chat was when she actually said to me, “Oh, you have been dealing with the 800 national call center? They really don’t know what the heck they are doing and never seem to resolve anything.” (no lie)
That is when I asked her what number I should have called and she informed me that is the only one available and actually said, “Yeh, I know it is a terrible system.”
This is UPS for G-d sake. You know what is coming here, my favorite line:
ARE YOU KIDDING ME?
But of course, all is well that ends well. I am sure my sweet daughter will finally be able to wear something on her feet other than the 3 pair of flip flops and one pair of converse that she traveled with.
Oh and the missing printer, that was found too. But who really cares about a printer in college when you have 21 lbs. of shoes?